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The potential of Open Gov in small to mid-sized cities

Feb. 18, 2013, 11:21 a.m., Posted by Beverly Blake – 2 Comments

The Knight News Challenge is now open for its inspiration phase. It opens for applications on Feb. 19. Below, Knight's Program Director in Macon, Beverly Blake, writes about the opportunities for Open Gov in cities across the country. Photo credit: Flickr user davecito.

Exactly what does Open Gov mean for a city or town? Is it scores of data easily available on your smartphone? Is it live broadcasting of city council meetings? Is it timely reporting by the media? It is all these, but the essence of Open Gov is communication for accountability.

It's about finding ways to communicate effectively for and with residents. It's about providing them the information they require to make good decisions for the future of the place they call home and to hold their leaders accountable for their decisions.  It’s really pretty simple, but not at all easy.

Most communities in America are small to mid-sized and may not have the budget for a Chief Technology Officer or a Public Affairs Officer. Knight's News Challenge has the opportunity to support ideas for toolkits for these smaller communities. It can help inform people how to use tech to connect with citizens and to take the wealth of tools already available and adapt them for implementation by a City Manager’s office for example. A major goal should be to finding ways to connect with those citizens who are not currently engaged and inviting them to be a part of the idea creation and decision making to improve local government.

Sometimes Open Gov is all about the basics - people want to know things like when will my trash be picked up, have there been recent crimes in my neighborhood and how can I get in touch with my city council representative to provide a suggestion? For residents, ideas born out of the News Challenge could help improve this information flow and pay immediate dividends.

We also want to know - how can the challenge support using the tools of the digital world to connect us in the physical world? Because the bottom line is that for government to work well for its constituents, face-to-face cooperation is key.  After all, decisions are made when we come together to explain, understand, compromise and conclude. And it's all with the goal of building informed and engaged communities.

By Beverly Blake, program director/Macon at Knight Foundation

Related: "News Challenge launches with an OpenIDEO twist" by Chris Barr, “Unanswered questions about Open Gov” by Tim O’Reilly, "Back to the future of self-governance: the promise of the Open Gov movement" by Mark Meckler and "The end of the beginning, lessons from open government so far" by Anil Dash and “First steps to Open Gov – getting your ducts in a row” by Susan Crawford

Comments

Feb. 19, 2013, 7:28 a.m.

David Crowley

I agree that Open Gov tools have a lot of potential for small and mid-size cities, particularly if initiatives such as the News Challenge creates tools that are cost-effective for those with modest budgets. I'd say it would also be important to offer assistance to help government staff develop skills and best practices for using technology for engagement.

My colleague Dan McConvey recently blogged about lessons from his community, the mid-size MA city of Somerville. They provide a good example of using technology within a broader engagement strategy. Here's the link to that post: http://socialcapitalinc.org/node/1384

Feb. 19, 2013, 11:52 p.m.

Andrew Nebus

An understated advantage of Open Gov adoption is the empowerment of internal use. Prior to Open Gov techniques, proprietary technology locked data within systems.

In finding better ways to engage with citizens we also engage employees and government partners better - creating more capable use of government systems.

Take for example Mike Flowers, NYC's new Chief Analytics officer who unlocks data the city had (and started with simple tools): http://www.youtube.com/watch?v=h1ImEQKSkUQ

As such, the potential for Open Gov in small to mid-sized cities is great by serving citizens better by both internal and external access.

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