UPDATE: PublicStuff was acquired by Accela in May, 2015.
PublicStuff, a New York-based startup, has created a mobile-friendly SaaS system that lets citizens make real-time requests to their local governments for public services.
Here’s PublicStuff’s value proposition: Say you notice a pothole in the street or lingering trash on a curb, and you want to report it to the authorities. The way that most cities typically manage the reporting and handling of such issues is through a telephone line or a basic email inbox, which means that the reception and handling of public requests can be slow and spotty. PublicStuff has made a web-based system aimed at providing a faster and more efficient way for such requests to be submitted, received, and closed out.