For a platform that helps governments design surveys and feedback campaigns powered by mobile phones and text messaging
Textizen is building software to transform the citizen feedback loop. Across the country, a growing number of civic leaders are looking for new ways to connect with constituents. Neighborhood meetings are costly to run, and attendance isn’t always representative. By placing questions in physical places and inviting residents to respond from their mobile phones, Textizen creates new ways for meaningful civic participation. Started as a Code for America pilot project in Philadelphia, Textizen identified early best practices by experimenting with several types of campaigns. One, for example, asked for feedback on public transit changes by posing a text-to-vote question at a bus stop. Building on these pilots, the team will license the software to cities seeking to create new open, engaging channels for civic participation.