Crisis Text Line

Via Do Something


To scale Crisis Text Line, a service providing crisis counseling to teens via SMS, by launching nationwide and aggregating anonymized data to increase understanding of teen crisis across the country.

Now in beta, Crisis Text Line provides youth with free counseling via text message, and so far has helped teens in crisis with more than 10,000 text conversations. Created by one of the largest organizations for teens and social change in the country,, Crisis Text Line provides intervention and referral services from live, trained counselors, reaching teens through their preferred means of communication: SMS. With challenge funding, Crisis Text Line will both launch the service nationally and create what they expect will be one of the largest database on teens in crisis in the country. The anonymously aggregated data could be used to inform academic research, test new approaches and measure the effectiveness of mental health interventions.

Project Team

Do Something