If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Collection and Use of Personal Information
We collect the following personal information from you
- Contact Information such as name, email address, mailing address, phone number
We use this information to
- Send you requested product or service information
- Respond to customer service requests
- Send you a newsletter
- Respond to your questions and concerns
As a result of grant requests and other correspondence with Knight Foundation, we keep non-financial contact information such as your e-mail address and postal address in a database used by employees, and some contractors and non-profit partners. We collect this information to administer your account and to send you marketing emails that might interest you.
We collect e-mail and postal addresses from a variety of sources including partner organizations and public records lists. We sometimes share information with our grant partners when it's related to the content of a program or project and we think you'll be interested in the material.
We will not share any part of your information with any for-profit or commercial organizations. Your e-mail and postal address may be shared with other non-profit organizations. We will ask for your permission before any personal information is shared with third parties. If you change your mind, you will also be given the choice to opt out from sharing your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as event services and grant evaluation and strategic assessment consultation. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
- In certain situations, John S. and James L. Knight Foundation may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if John S. and James L. Knight Foundation is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
We will honor your request to stop sending you publications or e-mail newsletters, and this will not affect your grant-related communications. Please e-mail [email protected] with such requests or you can unsubscribe by following the instructions included in each email.
User Access and Choice
Upon request John S. and James L. Knight Foundation will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page [or by emailing our Customer Support team at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here, or if located in the European Union click here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Links to 3rd Party Sites
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or community forum, by contacting us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets
In the case of Newschallenge.org, you can log in to our site using sign-in services such as Facebook Connect. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Emails to Friends
In the case of Newschallenge.org, you can choose to use our page sharing referral service to tell a friend about our site. When you do, we ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Knight Foundation stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us via email to [email protected] to request that we remove this information from our database. (Please include mention of Newschallenge.org and the IDEO community database).
In the cases of Newschallenge.org and Infotoolkit.org, we post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. In every case Knight Foundation staff has obtained the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us via email to [email protected]. Please include the URL of the page with the comment or testimonial in reference.
If you create a project on newschallenge.org, the profile you create and any related project proposals will be publically accessible. If you don't wish to have a public profile and public project description, you may indicate "private newschallenge proposal" and submit it by email to our staff instead. Send it to [email protected]
Changes to this Policy
Read our copyright statement.
The use of the web site is free for non-commercial use.
If you are aware of incorrect information on this web site, please send all related information, including a link to the page, to the webmaster ([email protected]).
Knight Foundation, 200 South Biscayne Blvd., Suite 3300, Miami, Fla. 33131-2349
Phone: (305) 908-2600 (main)
The foundation is a private, non-profit company registered in the state of Florida. Request an IRS Form 990-PF by calling our accounting department at (305) 908-2613 or see them in our Financials.
Trustees and officers are identified on the web site.